The myths and facts of responding to online reviews
The myths and facts of responding to online reviews Online reviews have become a significant aspect of the customer journey. Positive reviews can drive more business to your company, while negative ones can harm your brand’s reputation. As a result, online reputation management has become a critical aspect of building and maintaining a successful brand. […]
The Role of Customer Service in Reputation Management: Best Practices for Handling Complaints
The Role of Customer Service in Reputation Management: Best Practices for Handling Complaints In today’s digital world, a company’s reputation is everything. With the rise of social media and online reviews, it’s more important than ever to maintain a positive online reputation. As an online reputation management company, Build Brand Better understands the critical role […]