Track and respond to public reviews and forum discussions to reduce dissatisfaction and improve customer communication.
In case of outages or service issues, we manage messaging to prevent public backlash and maintain brand integrity.
Improve rankings in geographic-specific searches and review platforms used by homeowners and businesses.
Encourage satisfied clients to leave positive, detailed feedback to outweigh negative reviews and enhance credibility.
Maintain a compliant and professional brand image on industry directories and government-facing platforms.
We provide deep insights into how you rank versus other providers and help craft messaging that separates your brand from others.
Supports business growth by improving trust metrics
Builds public confidence through positive engagement
Strengthens your brand's image during crises or seasonal demand
Our team understands the technical and regulatory nature of the energy sector and aligns ORM strategies accordingly.
From outages to billing disputes, we have proven methods to handle sensitive situations professionally.
We use analytics to identify feedback patterns and improve service perception over time.
Whether you’re city-based or regional, we target your key service areas to boost local presence and trust.
Yes, ORM promotes positive content and removes outdated or harmful information to boost your brand’s position in search results.
Build Brand Better has completely transformed our online presence. Their reputation management service helped us address negative reviews and boost our credibility.